Our Shipping Philosophy: Clarity & Reliability
We understand that our customers—busy parents, cooking enthusiasts, and detail-oriented homemakers—value their time and peace of mind. That’s why we’ve streamlined our delivery options to be as intuitive and dependable as our drawer dividers and cabinet racks. No hidden surprises, just straightforward service.
Order Processing Time
Once you place your order, our team in Columbus springs into action. All orders are carefully packed and dispatched within 1-2 business days. We treat every item with the same care you’ll use to organize your space.
Choose Your Smart Shipping Option
Select the delivery speed that best fits your needs and timeline. We partner with trusted global carriers to ensure your products arrive safely.
🚚 Standard Shipping (Recommended for Speed)
- Carrier: DHL or FedEx
- Cost: $12.95 (flat rate)
- Delivery Time: 10-15 business days after dispatch.
- Best For: When you need your organizers quickly to tackle a pressing clutter project. Trackable and reliable.
📦 Free Shipping (The Economical Choice)
- Carrier: EMS
- Cost: FREE on all orders over $50. For orders under $50, standard shipping rates apply.
- Delivery Time: 15-25 business days after dispatch.
- Best For: Planning ahead for a larger home refresh. Enjoy significant savings on qualifying orders.
Important Delivery Details
- Global Reach: We ship to most countries worldwide, bringing smart design to a global community. (Please note: Deliveries to some remote regions and specific areas in Asia may be unavailable. You will be notified at checkout if your address is outside our service area.)
- Tracking Your Order: As soon as your order ships, you will receive an email with a tracking link. Watch your smart solutions journey from our warehouse to your home.
- Customs & Duties: For international orders, please note that any applicable customs duties, taxes, or fees are the responsibility of the recipient and are not included in the shipping cost or product price.
Our Promise: A Satisfied Delivery
If your order arrives and isn’t perfect for your space, our 15-day return policy from the date of delivery gives you peace of mind. Visit our Returns & Refunds page for full details.
Need Help With Your Delivery?
Our customer care team is as dedicated to service as we are to design. If you have any questions about shipping times, tracking, or your delivery address, please don’t hesitate to reach out. We’re here to ensure your journey to an organized home is smooth from start to finish.
📧 Email us at: [email protected]
From our organized warehouse to your beautifully organized home — thank you for trusting Shop Smart Design.